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Trusted Care Solutions Since 2013


AboutUs

We connect families with reliable, qualified caregivers and help care facilities build exceptional teams in south and east of england.

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About us

About Us?

Committed to Care. Built on Experience.

Care Direct Recruitment was founded with a clear mission: to support and strengthen the British healthcare workforce. With years of combined experience across our team — from senior managers to frontline carers — we’ve built an agency rooted in trust, accountability, and service.

Our focus is practical and people-first. We provide healthcare providers with dependable, RGN and RMN-qualified nurses and trained care workers who reflect the values that make British care exceptional: consistency, compassion, and professionalism.

Our Principles

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Integrity

We do what’s right, even when it’s not easy

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Quality

We exceed expectations, not just meet them

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Reliability

We show up, deliver, and support

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Compliance

NHS-aligned, CQC-compliant, ethically driven

Why We Exist

We understand the pressures care providers face and the vital importance of having the right people in the right roles. Whether you're running a care home or looking after a loved one, we're here to ensure care is delivered with the highest standards.

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Choose us

A Growing Mission

Care Direct Recruitment — where care meets commitment.

We're proud to serve communities across South East & East of England — and we're preparing to extend our reach to Ireland and Germany. As our team grows, our purpose remains the same: to deliver outstanding care through professional, properly supported people.

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Team

Team

Meet Our Team

Meet our dedicated leadership team who bring expertise, passion and commitment to delivering exceptional care services.

Juanita Jones

Juanita Jones

Operations Manager

With 17 years of experience in the care sector, Juanita Jones brings a wealth of practical knowledge to her role as Operations Manager. Known for her hands-on leadership style, she keeps daily operations running smoothly while always prioritising the highest standards of care.

Carole Anne Brown

Carole Anne Brown

CQC Registered Manager

Carole Anne Brown has dedicated over four decades to the care industry, earning a reputation for excellence in compliance and quality assurance. As our CQC Registered Manager, she ensures our services consistently meet—and often exceed—Care Quality Commission standards.

Iuliana Balcan

Iuliana Balcan

On-Call Coordinator

Iuliana Balcan has spent the past nine years making sure that support is always just a call away. As On-Call Coordinator, she plays a vital role in managing after-hours needs with calm efficiency and strong organisational skills.

Ann Holland

Ann Holland

Training Manager

With over 40 years in health and social care, Ann brings extensive experience as a qualified adult education tutor and registered manager. She has contributed to key industry publications and holds postgraduate qualifications in education. Ann is passionate about training the next generation of care workers to ensure the highest standards of care delivery.

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